Rebranding to reflect a new strategic direction and drive expansion
Specialisms Utilised.
The Challenge
ComplianceOnline was already a market leader in providing advice and services to the gaming and payments sectors. Yet its brand identity was outdated and too UK-centric. The existing brand assets were hindering expansion abroad and as a result customer retention was low and sales had stagnated. The business needed a brand that enabled global growth.
The company was reborn as VIXIO with a global, contemporary brand identity developed by the h2o team. We took this and developed the brand presence online and offline while giving the VIXIO team the framework to be able to tell their new story to customers, industry partners, colleagues and domain experts.
Highlights.
Market expansion.
Within six months of relaunching, VIXIO was able to expand into European, Asian and North American markets.
New Investment.
Just three months later and the business had already received several offers of external investment.
30%
Improvement in client retention within 12 months.
25%
Increase in cross-selling and up-selling within 12 months.