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![Annie Sloan](/_astro/Pik_Png_com_annie_png_5795613_45ff3a8e74_Z2cfoJO.png)
avg. Conversion rate
avg. Open Rate
avg. Click Rate
Specialisms Utilised.
![Client Annie Sloan's bespoke e-commerce site](/_astro/Annie_Website2_224e4dee0e_1lWRyC.webp)
The Challenge.
Annie Sloan, a heritage paint company, faced a common e-commerce challenge: re-engaging customers who had abandoned their shopping carts. The objective was to encourage these potential customers to complete their purchases, thereby increasing overall sales and revenue.
![Abandon Cart Email 2](/_astro/Annie_Email2_46938f358f_Z1AT2QE.webp)
Targeted markets
Separate journeys were created and customised for four key markets: UK, US, Poland, and EU, each tailored to the specific preferences and behaviours of customers in those regions.
The Results.
Immediate success
The journeys started generating results immediately. With an above 10% success/conversion rate.
Increased engagement
All emails continue to see above avg. engagement rates. With >50% open rates and >13% click through rates.
Looking forwards
Due to the success of these journeys we are now looking to roll out multiple automations throughout the customer lifecycle.